Terms & Conditions
Product images displayed on this website are provided for illustrative purposes only. Packaging, labels, branding, colors, format or external presentation may differ from the product received. Products may sometimes be shipped in neutral, plain or discreet packaging for privacy, logistics, stock availability, regulatory compliance or customer discretion reasons. Any packaging difference does not affect the identity, quantity, quality, composition or conformity of the product ordered. The customer will receive the correct product as described on the product page. Packaging modifications do not limit or remove any statutory consumer rights under applicable European Union and national consumer protection laws.
1. General
By using this website and placing an order, the customer confirms being at least 18 years old and agrees to these terms and conditions.
2. Products
All products displayed are subject to availability. Product descriptions and images are provided in good faith and for informational purposes only.
3. Orders
An order becomes final once payment has been successfully received and accepted.
4. Pricing
All prices displayed include applicable VAT unless stated otherwise. Prices may change without prior notice.
5. Delivery
Orders are shipped to the address provided by the customer. Delivery delays caused by carriers, customs or force majeure cannot engage seller liability.
6. Right of Withdrawal
Consumers may exercise their withdrawal rights according to applicable European laws unless exclusions apply due to product nature or hygiene reasons.
7. Liability
The seller cannot be held responsible for misuse of products or for use contrary to local laws applicable in the customer’s country.
8. Compliance
Customers are responsible for verifying local laws and regulations applicable to products ordered in their country.
9. Complaints
Any complaint must be submitted within a reasonable timeframe after receiving the order.
10. Final Provisions
If any provision of these terms becomes invalid, the remaining provisions remain fully applicable.