Faqs

  • FAQ
  • Do you ship to my country ?

    We ship to all European countries (EURO ZONE), from Amsterdam, The Netherland.

    We do not ship to USA, UK & Switzerland.


    Some products cannot be shipped due to local restriction, please be sure to check your local law before ordering, we decline all responsibilities in case we mistakenly ship to a restricted country. 

  • What are your payment methods ?

    We a number of payment methods, always discreet and secure.
    You can pay with :

    -Credit card
    -Bank transfer
    -Bitcoin on regular and lightning network

  • Do you do discreet delivery ?

    YES, you do not have to think about this, we will deliver your package in a blank packaging, without our brand name or anything else, just your address and our return address.

  • My growkit is not working.

    Be sure to follow the instructions by the letter, they are available on the product page.
    We ensure that all growkits sent out from our warehouse are 100% fresh and clean.
    Growing a growbox can be difficult and many things can go wrong and lead to a contamination, please bear in mind that we do not offer replacement or refund for our growkit or any "live" product .

  • My order is delayed, what to do ?

    Some logistic issue can happen, please fill in this form and we will investigate.


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